AR
Alvin R
1 reviews | Active since Sept 2021
06 Apr 2022, 13:31
NEVER USE RCS CARD EVER
Never get an RCS card, the worse security in the country. They authorized transactions amounting to R17000 plus and after numerous calls they still not sure how this happened and whats to be done about it. Agents are confused. Huge mistake applying for this useless card and dealing with idiots.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
06 Apr 2022, 14:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Apr 2022, 14:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AR
Alvin R's updateReviewer Update
06 Apr 2022, 15:29I called and waited a long time for Yusuf to answer the phone. Then he went on and on without wanting to listen. He was suppose to send me an email with the dispute form and it never came. *********** and a **** also. RCS, your company is ********** to allow ******* to use my card and your staff seem to be also part if it. Find a solution and sort this out.
AR
Alvin R's update06 Apr 2022, 15:29
Reviewer Update
I called and waited a long time for Yusuf to answer the phone. Then he went on and on without wanting to listen. He was suppose to send me an email with the dispute form and it never came. *********** and a **** also. RCS, your company is ********** to allow ******* to use my card and your staff seem to be also part if it. Find a solution and sort this out.
RCS's replyOfficial
06 Apr 2022, 16:33Good day.
Thank you for your email.
Your complaint is currently still in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Thank you for your email.
Your complaint is currently still in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Apr 2022, 16:33
Official
Good day.
Thank you for your email.
Your complaint is currently still in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Thank you for your email.
Your complaint is currently still in progress and feedback will be provided once resolved.
Please accept my apologies for the delay.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group