ZH
Zanele H
1 reviews | Active since Jun 2013
23 Jun 2025, 16:25
Never take a loan with RCS
What *********** bunch of people calling daily multiple times with different scripts. I took a loan of just R2000 in 2024 which I have been diligently without fail. The agents call me daily even twice a day asking me to get a top up loan which I refuse. Today was the last straw when agent phoned saying I was in arrears. When I told her the last debit was 20 June 2025 she checked and said she apologises after telling me multiple times to calm down in Zulu. I don't appreciate your incompetence and harassment.
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RCS's replyOfficial
23 Jun 2025, 16:43Good day Zanele Honono,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
RCS's reply23 Jun 2025, 16:43
Official
Good day Zanele Honono,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group