Never sign up with RCS- Worst company ever.

RCS is the worst company you can deal with. I've been trying to close my Game card with them since January and to date nothing has been done. They have no process on their site to assist consumers with closing their accounts. I sent an email to ********** on 22 January 2019 with my account details requesting for it to be closed. On the 24 January i received this email from Charnel

Thank you for your email.

There is a credit balance on your account, and we need to refund the money to you before we can close the account. Please provide us with the following: • A copy of your RSA green barcoded Identity book • A letter with your banking information i.e. your bank account number, branch code & please and account type (Cheque or a savings account) • The proof of all the last payments/bank statement (for debit order payments) A monthly service fee is charged on all accounts with a credit balance of more than R70. If you need more information or want to send the documentation, please forward it to ********** I responded to this email stating that if my account is in credit and fully paid up, why do i need to provide my bank statements? This just seems ridiculous as they have the money. I even said they could keep the amount in credit and just close this account as i have become increasingly frustrated with their service. Since then, nobody has responded to my emails or calls. These guys are a bunch of jokes and the only way to avoid this kind of service is to never sign up for an RCS product ever.