NB
Nettie B
1 reviews | Active since Aug 2019
27 Dec 2019, 09:48
Never consider a loan from RCS
I have a client which had two accounts with RCS Group. One was in debit the other in credit. She then paid the difference, after she was listed on ITC unnecessary, to clear her account. It was then handed to recoveries, what a bunch of .... I have power of attorney to do this for her, and they constantly call to obtain the amount which is not due, and when we actually asked one of the *********** callers if they know what a debit and credit is, the call was transferred to outer space. This is just to discourage ANYONE that wants to take a loan/card or whatever from RCS.
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Replies (2)RCS's replyOfficial
27 Dec 2019, 10:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply27 Dec 2019, 10:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NB
Nettie B's updateReviewer Update
27 Dec 2019, 10:54Great, I cannot see the numbers you have provided :(
NB
Nettie B's update27 Dec 2019, 10:54
Reviewer Update
Great, I cannot see the numbers you have provided :(
