Never again

made another payment and I am not king to deal with third parties I just advised them of the payments you should do what other reputable institutions add arrears back to put account in up to date status why?because I have been paying my account although it was short now and then the great thing about me as a middle class earner is that my debt never have to be written off I pay until it’s done no matter how difficult it might be I want Account back where it’s suppose to be