MM
Mbhekeni M

1 reviews | Active since Nov 2012

15 Oct 2015, 16:28

NEVER ACCEPT RCS/GAME account

in 2011 I took a hover for my car which was R600 at the time, I took this on a game account and the account has been on going for almost 4 years now and the money O have paid i probable more than R2000. <br> when I called the RCS call center they told me the account is on the revolving plan, WHY I was not told this from the beginning, as I was under understanding that the payment would be finished after 36 months. <br> <br> the worse part is I have been calling them every time I need to know the outstanding the amount, they NEVER send any statements as stipulated on the T&Cs document, if I was getting statements, that would have given me a heads up to realise how slow the account is closing while more money is paid. NEVER ACCEPT this RCS/GAME card.

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Replies (1)
RCS
RCS's reply16 Oct 2015, 14:44
Official
Hello mbheki,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group