1 reviews | Active since Apr 2014
Negligence could cost RCS a lawsuit!!!
I had a RCS Card (at Game) to be exact, I paid it up and CLOSED it in 2015. I was shocked to see that this card's exposure is still reflecting on TransUnion under my name, which means someone didn't do their job properly. I've had no joy from the call centre number on RCS site under the CARD option to query this and have no other option but to lay a complaint. Failure by RCS to address this matter urgently, I will have to direct my problem with ombud. I do not understand why I need to follow up such a big company to do their job correctly. PLEASE ATTEND TO THIS MATTER IMMEDIATELY!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS