National Credit Regulator and Ombudsman

Item: RCS
Rating: 1
Author: Neel N

I have logged over 10 hellopeter complaints against RCS the person responding gives the same generic reply. But no one gets back to me. I am 100% sure you are robbing other customers and I am going to now put a stop order on my account. You can now cry for your money I dont care. U will get no money from me anymore. I am also going to lodge a formal complaint against you with the office of the National Credit Regulator and the OMBUDSMAN

Helpful (0)

Replies (2)

RCS's replyOfficial

07 Jun 2020, 08:53

Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply07 Jun 2020, 08:53

Official

RCS's replyOfficial

09 Jun 2020, 14:36

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS Cards

RCS's reply09 Jun 2020, 14:36

Official