My review isn't so much about the business but the person who represented their business yesterday

My review isn't so much about the business but the person who represented their business yesterday. This person is named Nicole. It took her one day to resolve an issue i have been dealing with for half a year. Thank you Nicole, you were professional, diligent and thorough. You can be proud of yourself for doing a brilliant job. More staff members dealing with customers can learn a lot from you. Please continue the good work.