NG
Nkuli G
1 reviews | Active since May 2014
22 Oct 2025, 07:02
My mom passed on last month, I have called and advised your call centre, received a form to fill in and sent all relevant documents but I get replies from the same email I sent that she must pay
My mom passed on last month, I have called and advised your call centre, received a form to fill in and sent all relevant documents but I get replies from the same email I sent that she must pay. How will my late mother pay?
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RCS's replyOfficial
22 Oct 2025, 07:14Good day Nkuli Gumada,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply22 Oct 2025, 07:14
Official
Good day Nkuli Gumada,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group