IS
Indi S

1 reviews | Active since Jul 2022

18 Feb 2025, 09:18

Multiple Payment not reflecting affecting credit score

I have made payments every month which are not reflecting on my account since November 2024. I have emailed/called/RCS chatbot since December 2024 and to date I have not gotten feedback. This is affecting my credit score and RCS is charging me for collection fees.

Please call me on +*** as i am in Riyadh currently

0
Replies (3)
RCS
RCS's reply18 Feb 2025, 10:18
Official
Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 


Kind Regards RCS Group 
IS
Indi S's update25 Feb 2025, 15:01
Reviewer Update
The account number provided on my statement is reflecting as invalid. Still no resolution to this issue and my credit score get worse
RCS
RCS's reply10 Apr 2025, 11:07
Official
Good day Indi 
We belief that your reported incident is ongoing. 

Regards
RCS Cards