Ms B.Manuel

Hellopeter , this is my frustrating issue having still to deal with this matter on my RCS loan from 2017. I managed my RCS loan by paying it with settlement balance at the time and re instated with sms I received and asked call back to accept reinstate of another loan.I had then not foreseen being retren hed in 2013 end Of October my contract ended .I could managed for debit orders to go off with my UIF payments till 2018 eith last debit order ,my finances was exhausted and then made contact with RCS for a stall and made arrangements as I was retrench and I was ask to send my di payments UIF and my retrenchment letter which I did forwarded to them .Hence I got reply that it was decline. I can then if not happy get oubadsman and reinstate .I askwhat a out the insurance that has been deducted every month from time I was told by consultant Ferdous will forward that and low and behold was turn down again their reply I did not have lost of income .This is so annoying and I was so taken back and thought why did I tgem send them my UIF form and retrenchment letter .I made the necessary arrangement while I app**** for aupair post and then I got it with minimal payment.But then I was granted some help in the intrem to get RCS settled and with the help I made R15000 my last payment to RCS EFT and expected that to be bfing my balance to a minimal so that I can then arrange to pAy with my income I will be making with school transport. I then was left to disarray and in distress with fina isl cloud over me a d was called by Ezdebt offering help to repay my debt in one installment. This was confusing to me as I was not at right frame of mind and took me full day to just accept when I had ask them if this is legit and sure .I was unsure a out and a croted 2days but was a hell of strain ymwith 1st debit of R4000and something my months payment and had to make ends meet because I needed petrol money and help with food rent towards my living with my pensioner dad that helped me.I could not see myself going they this another month and had to reverse the 2bd months payment to Ezdebt and went to bank that is when the consultant explain to me the tech behind these debt review companies. I then cancelled them with immediate effect so that I can handle my own accounts again but this has set me back 4month and was directed by Consumerfriend I need to make payment to as I am under debt review this went well and I managed my payments and could pay up by now 4 a counts but still gave major debt accounts outstanding because of the ******* of these companies that does not inform you of 3r parties that take their cut and this is what was just been told to ne now 24 May 2020 when I checked my statements and query thus now for a year wht interest ob interest when I was just told by EZDebt after I ask them for arranginging my name cleared with the paid up letters then they told me consumer will not tell you be ause it is money making thing but it is so not right and fair on us as clients who are battling and making payments and you not seeing any change ad you paying your ass off. I need thus matter to be taken up with RCS as I di by calling them vur I was told my insurance was remove when debit orders could not go off but this is not the case I paid and debit orders went off and i send my retrenchment documents before I went under debt review ..I could even make that payment of R15000 Dec 2017 and January 2018 . I made all the necessary contact with Consumerfrien during time of Covered19 as they need to but it is a battle and was a battle from 2019 having send them all emails made to RCS and copied them in but they would not respond. THis debt review companies is a big ******* .

Very frustrating client