1 reviews | Active since Oct 2016

07 Jun 2018, 14:26

Mr Joseph Masilela - Rcs GP complaint..

Hi

I have never took any anything with this account of RCS, i have been sending required documents that is a ********** account, Faxed and email all required documents for many times that my credit was used wrongly but still i am receiving calls and sms telling me pay this account. Every time i call they tell me to send documents that i have already sent or i am being told that they will get back to me but still they dont.

May i please be assistance because this same exercise is getting tiring now.

0
Replies (2)
RCS
RCS's reply08 Jun 2018, 15:09
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply14 Jun 2018, 14:47
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS