Move to Inbox More 3 of 23 RCS GROUP (PTY) LIMITED / Ms N MKHWA**** (Account number: ***)

<p>***<br /> <br />AttachmentsApr 20<br /> <br />to me<br />Ms N MKHWA****<br />Email: CONSTANCE.MKHWA****@GMAIL.COM</p> <p> </p> <p><br />Our Ref RR126615<br />Your ref</p> <p>Date 20 April 2016</p> <p>WITHOUT PREJUDICE</p> <p>Dear Sir / Madam</p> <p><br />RE: RCS GROUP (PTY) LIMITED / Ms N MKHWA**** (Account number: ***)</p> <p>We refer to the above matter and confirm that your RCS account has been handed over to us to recover the outstanding balance.</p> <p>Kindly respond to this e-mail with the date and amount of your next payment. If you are interested in settling the account, please contact us for an updated balance as well as a 20% discount. .If you are experiencing financial trouble we here to help, please talk to us NLA on *** or email ***</p> <p> </p> <p>Yours faithfully</p> <p>Rashnee Sewbarun</p> <p>NORTON LAMBRIANOS ATTORNEYS</p> <p>[MID:RR126615:]</p> <p> </p> <p>nonhlanhla mkhwa**** <constance.mkhwa****@gmail.com><br /> <br />Apr 22<br /> <br />to Rashnee, Nmsimang, lesegomo<br />Dear</p> <p>***</p> <p>I am responding to the telekom I received from Norton informing me that I owe an RCS account. I had an account with GAME (RCS) which was handed over to VVM Attorneys, I made payments according to VVM instructions. My last settlement amount was in July 2015 with an amount of R870 and some cents. I did not receive a settlement letter from VVM, only discovering now after your calIs that I still owe the account which in my understanding was paid up July 2015.</p> <p>I contacted RCS/ Game and they told me they don't have any records on my account, the only thing they can see is that it was handed over to Norton. I was then adviced to contact VVM, when contacting them, I was informed that the account was moved from VVM Feb 2015 according to their records and the figures they gave me does not correspond with updated figures Norton has. When speaking to their manager, he adviced me to contact Norton and get more details as they have less info on their side. This is draining going from piller to post for an account that I know for a fact that I settled. Will you please assist, how do I get a settlement letter for this. What worries me is that the account keep accumulating interest without my knowledge and on your records your call centre agents claims to cant get ahold of me which is not true.</p> <p>Your assistance will be highly appreciated.</p> <p>Regards<br />Constance Nonhlanhla Mkhwa****<br />***</p>