CB
Claudia B

1 reviews | Active since May 2013

02 Dec 2017, 08:55

Most horrible service ever: nightmare continues

I have been requesting feedback on a cash advance that i never received for the last 11 days now.

I have been making sure I call for feedback,emailed bank statements and no one comes back to me not even team leaders .

Is this the service you get after my funds are taken? It's such a good products but the horrific nightmare of game releasing my money to someone else and now not reimbursing me is an absolute nightmare

The worst is the condescending tone of agents and managers who don't offer service but more problems themselves. Seems like I'm the ******** after haven proven game service agents released my funds to someone else.

We should not trust institution's that can't preserve or look after someone else funds.i am very frustrated and will no longer use your products or your store after being a loyal customer for more then ten years.

0
Replies (1)
RCS
RCS's reply04 Dec 2017, 13:37
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group