tR
thabang R

1 reviews | Active since Mar 2014

17 Oct 2016, 12:58

Monthly installment not allocated

<p>On 01/10/2016 I paid my rcs card using EFT via FNB and I am shocked to find that my account is now suspended because the money I paid is not reflecting. I have already sent my porrf of payment and no resposne as yet.</p> <p> </p> <p>Can this be fixed as a matter of urgency because the amount was paid on time. My account number is ********** ********** 54742</p> <p>Thanks</p> <p>Thabang</p>

0
Replies (2)
RCS
RCS's reply17 Oct 2016, 16:53
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply20 Oct 2016, 08:28
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,