DL
Donna L
1 reviews | Active since Feb 2020
16 Apr 2021, 10:13
Monthly Charges Customer Harassment
RCS should be ashamed of themselves. Charging me R40 a month admin fee for a Edgars account I closed long before they even took over the books. I have subsequently called several times after that and promised the account will be closed and charges reversed. But I am still receiving messages and phone calls to pay R246 in raked up monthly charges.
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RCS's replyOfficial
16 Apr 2021, 14:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply16 Apr 2021, 14:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group