TM
Thobeka M

1 reviews | Active since Apr 2022

15 Apr 2022, 08:48

Miss T Mabusela

Worst company than ever , when you pay off your accounts and request the accounts to be closed, they open the accounts behind your back and purchase things. I suspect that we are ****med by the RCS agents because after receiving our information they lie to have closed the accounts. I advice all viewers to not apply for any RCS unless you want to experience **** from their department. RCS are worst ******** in SA, we dealing with high rate of *******ion, drugs and etc and here we being ****med by so called RCS, they promised to resolve my case they never contacted me on email or via phone call, it takes hours for them to answer and also you won’t get anything that makes sense from them.

They ****med my closed account about 60k promised to investigate yesterday they sent me statements that l should pay 2800rand plus 1500rand on a closed account that was opened behind my back and purchased goods at Pick n pay Carlton centre and Makro Gp. They don’t investigate anything they don’t even give us feedback.

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Replies (2)
RCS
RCS's reply15 Apr 2022, 16:20
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group 
RCS
RCS's reply18 Apr 2022, 11:17
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS