TM
Thobeka M
1 reviews | Active since Apr 2022
06 May 2022, 06:57
Miss
Worst nightmare, RCS de*****ed my closed account for the sum of 53k and opened a Sanlam card ********** for the amount of 23k they have been investigating for about a month, no feedback l sent emails they don’t respond. I believe RCS do these ***** to their customers, they don’t seem concerned and also they don’t tighten their security, they will keep sending auto response but never respond to our emails or return our calls, RCS is the worst ********** we have in the country, you close your account they will ***** you well, it’s so disgusting that they seem to enjoy it. I’m really regretting the day l opened a card with these **********
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Replies (1)RCS's replyOfficial
08 May 2022, 10:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 May 2022, 10:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
