TM
Thobeka M

1 reviews | Active since Apr 2022

01 Apr 2022, 19:22

Miss

I was ****** by rcs workers, they used my old card that was blocked last year to remove R60 000 from the so called card, the card was blocked last year and l received notifications confirming that my card was successfully blocked and l received a new card last year. I also paid my accounts early this year and canceled all of them surprisingly l received notification about the purchase that l don't know and never approved , l regret the day l took their card, worst ******** in SA l don't know why they still exist. I never even had a credit of 60k that they removed. I'm so heartbroken and l have been ****med big time by Rcs, please help.

0
Replies (2)
RCS
RCS's reply04 Apr 2022, 12:42
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
RCS
RCS's reply18 Apr 2022, 11:19
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS