AM
Avhapfani M
1 reviews | Active since Sept 2014
19 Aug 2015, 16:25
MISMANAGEMENT OF ACCOUNTS
I AM TIRED OF RCS NOT KNOWING HOW TO HANDLE CONSUMER ACCOUNTS ,ON A MONTHLY BASIS I GET SMS'S THAT MY ACCOUNT IS IN ARREARS EVEN WHEN I HAVE PAID.I MAKE IT A POINT OF SENDING PROOF OF PAYMENTS MONTHLY WHICH IS REALLY TIME CONSUMING ,U PEOPLE NEED TO SORT OUT YOUR DEPARTMENT AS THIS IS REALLY FRUSTRATING
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RCS's replyOfficial
20 Aug 2015, 07:31Hello ORINAOZWI,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply20 Aug 2015, 07:31
Official
Hello ORINAOZWI,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group