CB
Chantel B
1 reviews | Active since Dec 2017
28 Mar 2018, 16:11
Misleading
Im very very disappointed in rcs. Under their shops they have spar and spur. So i went to spur today and when it was time for me to pay my bill i swiped my nwj card and it didnt go through so i had to pay the bill cash when i phoned headoffice they said not one of the spur's takes the rcs cards. Even with spar. How can you put stores on but the customer cant use it at that store? Its an embarrasment to the customer becuase it believed in the misleading. Im very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
29 Mar 2018, 09:41Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply29 Mar 2018, 09:41
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
05 Apr 2018, 16:23Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply05 Apr 2018, 16:23
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,