****mers!!!

I opened a game card last year and Ive been paying consecutively every month,last year they told me I missed 3months payments and I send proof of payments,they said the account is not theirs.i even went to the bank I used because I pay via bank approved beneficiary and they wrote them a letter that the money went into their account but still the problem was not rectified.i went to game numerous times and they allowed me to call RCS but still they couldn’t help.this has been going on for a while and my account is not up to date and it’s affecting my credit score.June they sent me a link to pay with and I did,end of July I used the same link again but they are saying they didn’t receive the money.this is really annoying because I work hard for this money and try my best to pay my debt but this company is ****ming me.ive paid more that 12000 since last year October but still My account is not going down.i wrote to game first because that’s where I opened my account but they said they can’t do anything because their accounts are handled by RCS.please rectify this matter otherwise I’ll be forced to stop paying for this account because the balance is not going down and already my credit score is bad because of you