RO
Riaan O

1 reviews | Active since Mar 2012

27 Sept 2018, 12:46

Marketing Harassment

For the last month I have been harassed with telephone calls up to three times per day from RCS. I have never belonged to the group or made use of their services and never agreed to any marketing communication from them. I contacted their office and was passed from pillar to post and eventually was told that my telephone number would be removed and apologized. No reference number was available to be issued. The calls still continue. These soliciting calls are contravening the following acts: - POPI - CPA - NCA - ECTA (Section 45) Please remove my contact details from your contact list or I will proceed to report you to the Marketing Registrar of South Africa.

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Replies (2)
RCS
RCS's reply28 Sept 2018, 09:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply01 Oct 2018, 15:21
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,