MAKRO RCS STANDARD BANK TRIPARTITE ALLIANCE

<p>Account paid up in full but have to wait 36 days for account to be closed and confirmation letter. It gets better.</p> <p>Previous payment of R1 950.00 with reference no. incorrectly captured by STANDARD BANK KINGSMEAD teller and funds thus not allocated to my account. Basically STD BANK says they cannot issue refund despite their error. I have to sort out with RCS. Still no response from STD BANK KINGS MEAD TELLER SUPERVISOR after promising to follow up with MAKRO/RCS. Also, no response from RCS as well as MAKRO CUSTOMER SERVICES after numerous emails and calls to callcentre. Service is pathetic.</p>