Makro/ Rcs

Hi well I'm not sure where to start, I'm sure everyone is shocked by what is going on in the country at the moment, but that's not why I'm here, I'm here to ask RCS and makro how is it possible for someone to have a positive balance on your makro account and for that you get penalized, I've had a positive balance in my account and to my surprise they have been taking 48 rand of my positive balance every month just for having it there . Apparently you have to ask for a settlement on your account for them not to take your money . Well I won't be supporting them anymore