DP
Dirk P
1 reviews | Active since Jan 2020
28 May 2020, 08:58
Makro RCS
I have a RCS makro account that I paid R6642 in December, since then I am still getting calls that my payment was never received even though I emailed them the POP and now I owe over R9000??? I am never opening another account again!! I contacted them for a month asking them about the payment and absolutely NO feedback was given!! I only received a sms which states thank you for the payment of R3000 and somewhat??
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RCS's replyOfficial
28 May 2020, 09:03Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 May 2020, 09:03
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group