FH
Farahnaaz H
1 reviews | Active since Jan 2020
22 Jan 2020, 13:54
Makro credit card RCS
I have a makro credit card through RCS I was in arrears for 1 month and the listed me at the credit bureau I paid them R2000 December I am no up to date with the account as they debit the monthly instalment this month as well still they have not update my account with the credit bureaus I was so ****ed when I check my profile on compuscan they are the worse service providers ever I just want to close this account and have nothing to do with them
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Replies (2)
RCS's replyOfficial
22 Jan 2020, 14:47Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Jan 2020, 14:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
FH
Farahnaaz H's updateReviewer Update
06 Feb 2020, 10:41i am still waiting for them to update the credit profile I CHECKED AGAIN TODAY STILL SHOWS 2 MONTHS IN ARREARS I CALLED THE CALL CENTRE THEY ADVISED ME THAT THE ACCOUNT IS UP TO DATE RCS IS REALLY ****ING ME OFF NOW I WANT TO PAY THIS ACCOUNT AND I DON'T RECOMMEND THIS TO ANY CONSUMER THEY ARE DISLOYAL AND YOU PAY BUT THE AMOUNT ALWAYS STAYS THE SAME OR THERE IS NO CREDIT AVAILBLE
FH
Farahnaaz H's update06 Feb 2020, 10:41
Reviewer Update
i am still waiting for them to update the credit profile I CHECKED AGAIN TODAY STILL SHOWS 2 MONTHS IN ARREARS I CALLED THE CALL CENTRE THEY ADVISED ME THAT THE ACCOUNT IS UP TO DATE RCS IS REALLY ****ING ME OFF NOW I WANT TO PAY THIS ACCOUNT AND I DON'T RECOMMEND THIS TO ANY CONSUMER THEY ARE DISLOYAL AND YOU PAY BUT THE AMOUNT ALWAYS STAYS THE SAME OR THERE IS NO CREDIT AVAILBLE