LH
Lee-Anne Human

1 reviews | Active since Jan 2013

02 Sept 2020, 14:55

Makro and RCS rather stay away

Makro and RCS have just handed me over because THEIR insurance paid short on my account. If I look at the FaceBook entries about Makro I can see that customer service is not on their list of Priorities. I have forwarded it all to the Ombudsman. After the last Hellopeter, they did not even bother to phone me.

0
Replies (1)
RCS
RCS's reply02 Sept 2020, 15:11
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group