NR
Nthabiseng R
1 reviews | Active since Aug 2018
30 Nov 2021, 06:14
Make blocking a card easier
My rcs card was hacked last night when I was sleeping... Whoever hacked it was making purchases... When I woke up I was disappointed to realize there's no way I could block my card until opening hours. I can't even log onto the app with my credentials now. Should this person keep making purchases I'm doomed... I'd suggest you have some sort of number we can dial after office hours should a person need to block their card
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Replies (2)
RCS's replyOfficial
30 Nov 2021, 08:33Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply30 Nov 2021, 08:33
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
21 Dec 2021, 14:21 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,
RCS's reply21 Dec 2021, 14:21
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,