Long wait for Cash advance

Item: RCS
Rating: 1
Author: Rhulani C

It’s been almost five years having RCS account and never experience this . I have asked for cash advance and was told money will be in within 48 hours . It is 48 hours now the advance is not in and they are not even bothering to call me and alert me what might be problem. This never taken time before they are very slow and only to start process again and again after

Helpful (0)

Replies (3)

RCS's replyOfficial

12 Dec 2019, 10:56

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply12 Dec 2019, 10:56

Official

Rhulani C's updateReviewer Update

12 Dec 2019, 11:11

Thank you very much for the response

Rhulani C's update12 Dec 2019, 11:11

Reviewer Update

Thank you very much for the response

RCS's replyOfficial

12 Dec 2019, 17:12

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply12 Dec 2019, 17:12

Official