Hellopeter
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1 reviews | Active since Oct 2016

19 Oct 2016, 09:05

Loan settlement

<p>Bad service my word. Paid of my loan on 25-09-2016 but still they say they havent received payment. I've phoned faxed emailed but no response. What can I do!!!!!!????????</p>

0
Replies (5)
RCS
RCS's reply19 Oct 2016, 09:11
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply25 Oct 2016, 10:06
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

's update25 Oct 2016, 11:13
Reviewer Update

Still havent receive confirmation that loan is settled. If fact RCS phoned me at my work stating that my loan is in arears on 24 October

RCS
RCS's reply25 Oct 2016, 15:42
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

's update25 Oct 2016, 15:49
Reviewer Update

Thank you I received the confirming email from RCS. Thank you hellopeter for excellant service I do appreciate it