JM
Joseph M

1 reviews | Active since Oct 2013

25 May 2015, 08:44

Loan Approval

Dear Sir/ Madam<br> <br> I app**** for a loan at RCS and it was was approved. They sent me some documents to complete through an email of which I did and sent them back. Somebody phoned me asking me to PDF the document I sent and I did it too. My concern is that there is a certain amount that I should pay (deposit) in order to release the loan (once off loan fee), and once that amount received is when they will deposit loan into my account. My concern is that the reason I am applying for a loan is that I am in debts that I need to pay off, how I will I pay once off fee because I do not have money, I am struggling to raise that once off fee. Why is RCS not taking that amount from the loan? Kindly advice.

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Replies (1)
RCS
RCS's reply25 May 2015, 08:58
Official
Hello jmatlhola,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,