KM
Khuthala M
1 reviews | Active since Jul 2017
07 Jul 2017, 16:45
LOAN APPLICATION GONE WRONG
<p>My 59year old father who happens to have a leg injury during the week went to apply for an RCS loan personally at the RCS offices in Goodwood ,Cape Town and we are very dissapointed the services were very poor and his loan was approved and someone was sent to fetch the documents,he waited days for the transaction but only today we are told his documents never reached the offices although one of the RCS trainees was sent to collect the documents from us.</p>
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RCS's replyOfficial
11 Jul 2017, 11:09Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply11 Jul 2017, 11:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
11 Jul 2017, 13:01Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply11 Jul 2017, 13:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,