Listed on ITC for R 36.00

I opened a RCS account somewhere in 2010 and I've been using it frequently ever since. Even though I seldom receive a statement on time or at all I make sure my payments are made faithfully. <br> In July 2014 I again did not receive a statement and assumed that my payment would be the same as the previous months payment. I went ahead and payed this amount. On the 16th of Aug I received an sms stating that I short payed by R36.00 and that I need to rectify this. I went ahead and payed another R40.00 on the very same day I received the sms.<br> Yesterday I contacted RCS to see if I could increase my limit on my card only to be told by the rude call centre operator that I have been listed as a slow payer and will just have to deal with it for the next two years. <br> This is unacceptable, ********* and *******. If this is not rectified immediately and I receive meaningful correspondence within 48 hrs I will take this complaint further with The NCR.<br> You as the company are obliged to notify me of your intention to list me via registered mail or hand delivered mail, hence this listing is ******* and must be removed immediately. <br> Failure to respond will see me approaching The NCR for legal reprieve.