KC
Kgothatso C
1 reviews | Active since Oct 2017
10 Nov 2017, 14:51
*****
The company doubled my purchases on their account. I asked them to rectify and send me a revised October statement. They refused and told me only on the 10th of November. Today is the 10th of November and I haven't received the statement.
My account still looks incorrect.
Helpful (0)
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Replies (2)
RCS's replyOfficial
10 Nov 2017, 17:08Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply10 Nov 2017, 17:08
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
10 Nov 2017, 17:09Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply10 Nov 2017, 17:09
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,