ss
shawn.g shawn.g

1 reviews | Active since May 2017

30 May 2024, 16:00

Leave me alone, I am not who you are looking for

I have tried for over a year to get you people to understand that I am not the person you're looking for. Every time you say you'll make a note but sure enough I get another call from you. If it weren't for you harrassing me I wouldn't even have heard of Finchoice. I have never used your services. Please tell me what I need to do tovmake you understand and stop being annoying? Do you need me to fly to Cape Town and personally prove it? Just leave me alone and figure out the real number of whoever you're looking for.

0
Replies (5)
RCS
RCS's reply30 May 2024, 16:23
Official
Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,

RCS Group 
ss
shawn.g shawn.g's update30 May 2024, 16:26
Reviewer Update
I have no additional enquiries. Just do whatever you have to do to remove my number from your system and leave me alone. I swear I'll sell a kidney before I ever consider using credit with RCS. I really hope you're one of the companies who are getting slammed with infringement notice ofr violating POPI.
RCS
RCS's reply30 May 2024, 16:59
Official
Hi Shawn, thank you for taking my call. You will receive feedback regarding your enquiry via email as requested. 
ss
shawn.g shawn.g's update02 Jul 2024, 12:09
Reviewer Update
After being harrassed into changing my number it still took RCS over a month to respond. The effort of changing my number was worth not dealing with them anymore.
RCS
RCS's reply02 Jul 2024, 12:36
Official
HI Shawn G we have tried to make contact with you at 12:01 to no avail. The calls were not made from our collections department. We have added you to the Do not call list.