JR
Jan R
1 reviews | Active since Jul 2020
06 Jul 2020, 11:51
Lack of service
Seriously i stil need to ask why my account is stil showing active after i have settled my account now i have been waiting almost 2 months for the details to be updated.
Helpful (0)
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Replies (2)
RCS's replyOfficial
06 Jul 2020, 12:16Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jul 2020, 12:16
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
15 Jul 2020, 16:32Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards
RCS Group
RCS's reply15 Jul 2020, 16:32
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards
RCS Group