Knock Knock anyone there?

I have a Game Card for about 3 years now and so far I had one issue with them long ago which was sorted out in quite a professional manner. Until now. Got my usual statement today, checked it and I have disagreed with it. One of the payments I made using the Game App was allocated and then reversed for some reason. Tried to phone the call centre number listed on my statement but there are appears to be no people there. Noone answers ever... I think for R48 monthly admin charge plus interest on what I owe I should have someone to help me resolve this little thing. Seems like only through Hello Peter... Will See...