LP
Lucy P

1 reviews | Active since Apr 2018

03 Mar 2022, 07:57

Kindly fix this mess if you are the ones responsible for game accounts

I have paid up my game account under Mbd and today I am getting an sms that I have been handed over to some collectors.

This is really ****ing me off because I even send a painld up letter to recoveries email and also game Rcs adviced me to contact Trans union to clear up my name on credit Bureau.

And next thing I'm getting this stupid sms

L Lusani Phadag your Game account has been handed over to VVM for the collection of an amount of R2207.78. It is in your best interest to contact us for a flexible payment arrangement. WhatsApp ***, reply to this message for us to phone you back or call us on *** ***

0
Replies (3)
RCS
RCS's reply03 Mar 2022, 09:48
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group
LP
Lucy P's update03 Mar 2022, 10:09
Reviewer Update
Thanks
RCS
RCS's reply17 Mar 2022, 16:36
Official
 
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS