AS
Anil S

1 reviews | Active since Sept 2019

24 May 2022, 14:11

KEEP AWAY FROM PICK AND PAY STORECARD.

DREADFUL SERVICE FROM RCS WHO FINANCE PICK AND PAY STORECARD. I AM TRYING TO RESOLVE ********** PURCHASES MADE IN 2018. THEIR ***** DEPARTMENT SENT ME AN SMS STATING THE PROBLEM IS RESOLVED AND I SHOULD GO TO LOCAL PICK AND PAY AND COLLECT A NEW CARD. WHAT A DRAMA...SENT FROM ONE TO OTHERS...WAITED ON THE PHONE AND NOTHING GETS SORTED. THEY WILL CHARGE YOU INSURANCE, INTEREST AND SERVICE FEE EVERY MONTH AND NOT EVEN SEND A STATEMENT. SADLY RCS THRIVES ON VULNERABLE PERSONS WITHOUT ANY REMORSE.

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Replies (1)
RCS
RCS's reply25 May 2022, 09:57
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group