JR
Jonelle R

1 reviews | Active since Jan 2018

31 Jan 2018, 10:15

Kayla was great help!

So I have been sending them an email to confirm the payment I made on Monday and received no follow up. Decided to call them and after three questions I was assisted beyond expectation! Thank you for having passionate staff and great service at your customer care facilities!

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Replies (2)
RCS
RCS's reply17 Feb 2018, 15:11
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply17 Feb 2018, 15:12
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS