IM
Ignatius M
1 reviews | Active since Aug 2018
22 Jan 2022, 08:58
*** ********* service
My card was blocked without being informed or notified about this, transactions declined until I send a web query to which I was informed that I need to send my ID and signature.
Did that 4 days ago, followed up twice but still no feedback.
Why suck **** companies are allowed to operate is a mystery.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
22 Jan 2022, 11:28Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Jan 2022, 11:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
