JvdW
Jessica van der Westhuizen

1 reviews | Active since Oct 2009

27 Nov 2018, 20:43

Just sucks!! as in for real!!!!

So I've app**** for a limit increase on my RCS card which were declined. Hardly a week went by and I was contacted by RCS who offered me a cash loan#smh - mind you after they already did a credit check without my permission. So my question is - RCS reckon that I'll be able to afford installments on a cash loan but wont be able to afford the installment should they up the credit limit on my store card?? The reasoning completely wack!!

0
Replies (2)
RCS
RCS's reply28 Nov 2018, 07:43
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply29 Nov 2018, 11:13
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS