ST
Stefan T

1 reviews | Active since Jan 2014

28 Feb 2017, 11:36

Judgement on credit rating

<p>Good Day.</p> <p>I have noticed that there is some kind of judgment on my name becouse of this account.</p> <p>Attached is my previous communication to regarding this account. You are not coming back to me to tell what the status after allot of communications to you.</p> <p>RF070368</p> <p>I do not agree that there is any outstanding balance on my RCS account. On 11 February 2016 i received a settlement letter stating that my outstanding balance is R45,917.13. I payed this amount. After this i was contacted by RCS and they said that they gave me the wrong settlement and that there is R 2,700 outstanding from the account. I made arrangements with them that they can deducted the amount over the next three months.</p> <p>This was deducted from my account over three months and according to my records i do not ow them anything, <br />Please find attached all the prove of payments.</p> <p>12/02/2016 IBANK PAYMENT TO SETTLEMENT 45,917.13 see bank statement Feb 2016</p> <p>24/06/2016 NAEDO TRACKED DO SETTLEMENT 931.00 RCS LOAN / ********** 812318 See bank statement June 2016</p> <p>25/07/2016 NAEDO TRACKED DO SETTLEMENT 1,085.00 20 RCS LOAN / ********** 812318 See bank statement July 2016</p> <p>26/05/2016 NAEDO TRACKED DO SETTLEMENT 931.0 RCS LOAN / ********** 812318 See bank statement May 2016</p> <p>I hope that you find this in order. I also see that this has affected my credit record in a negative way. Will RCS update the NCR accordingly.</p> <p> </p> <p>Kind Regards</p>

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Replies (1)
RCS
RCS's reply28 Feb 2017, 17:56
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group