iP
innocentia P

1 reviews | Active since Dec 2015

17 Dec 2015, 13:47

Johannesburg

I get paid on the 15th of every month so I can't pay my account on the 1st.<br> I was given an impression that it's an interest free account.<br> Nothing makes sense about this account.. every time I complain they tell me they can't do anything to assist me..<br> My instalment doesn't go down because of the interest they charge which is something we never agreed on.<br> My payment will always be late and they refuse to assist me.

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Replies (1)
RCS
RCS's reply18 Dec 2015, 15:19
Official
Hello nomashiza,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group