FM
Felicia M
1 reviews | Active since Aug 2018
18 Nov 2020, 19:14
Jet/rcs not allocating payments
I have been batteling since September 2020 to sort out my payments not reflecting on my jet account. Have made numerous attempts to sort out this issue but have not receive any assitance, i have therfore refused to make any payments until my account has been sorted, accounts department keep on contacting me for payments but cant assist with payment allocation. Could someone please advise on what I can do to resolve this issue?
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RCS's replyOfficial
19 Nov 2020, 12:20Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 Nov 2020, 12:20
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group