DV
Deirdre V

1 reviews | Active since Feb 2024

09 Feb 2024, 11:33

Jet & RSC calling for payment - NO PAYMENT DUE!!!!

RCS keeps calling my father and says there is an outstanding balance on his Jet account even though the account was settled in full more than a 2 years ago. No amount of explaining will convince them otherwise not even proof from the debt review and I cannot understand why they keep calling him. He has went to 2 different Jet stores asking if it shows any outstanding amount but the people at the store says there is nothing outstanding. I can hear that the calls are making my father nervous so I will block it from his phone and get an attorney to get the Jet call centre agents to stop harassing my father and make sure this is posted on every social media page regarding RCS and Jet!

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Replies (1)
RCS
RCS's reply09 Feb 2024, 11:38
Official
 Good day Deidre van Vuuren, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group