ME
Mmathabo E

1 reviews | Active since Sept 2021

30 Sept 2021, 11:01

Jet club

I bought a cellphone in 2015 and was insured but I went back after a few months to cancel the insurance in the same year 2015. In 2021 i am still being charged for the same insurance that is now R94 also, i have opted to cancel the Jet club and after some inquiries, i found that i am not a member but i am still being charged R42. I find this behavior of Rcs appalling and **********ly charging me. My account refuses to go down because of this. Why are you people *****ing from unsuspecting clients of yours that you are supposed to be protecting? I have had enough of your service and i want the whole world to know how bad you operate your businesses. I have made calls with my money, they keep on referring me to different departments amd and after all, nothing has been sorted.

0
Replies (1)
RCS
RCS's reply30 Sept 2021, 14:06
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group