ITC Update Impossible

I have paid up and Settled my account on the 29/4 received a paid up letter through the attorneys. but trying to rectify my name on ITC is impossible, from being ignored unanswered e-mails and no joy calls endless struggles and just to hear I now have to wait another 21 days to have my name cleared on ITC this is frustrating and infuriating to say the least. In my 20 years as an adult I had one bad year as a result of a divorce and the need to start my life over and now im being treated like the worst person in the world and not getting any joy anywhere. where is the pride in your institution or the extra mile in assisting customers or just plain normal assistance. being interrupted by the consultant on the line not once not twice but 3 times to a point I had to loose my temper is not customer service it's plain rude and unprofessional.

I want this sorted out today!!!!